United Kingdom

• Royal Mail Tracked 48 – £3.50

• Royal Mail Tracked 24 (Order by 2 PM) – £4.50 (1–2 Business Days)

• Free UK shipping on orders over £200

Europe (EU) – Duties & Taxes Included

• Standard International (2 to 4 business days) – £10.00

• Free Europe shipping on orders over €250

Rest of the World – Duties & Taxes Included

• Standard International (2 to 4 business days) – £20.00

If for any reason you are not completely satisfied with your purchase, you may return your item(s) within 30 days of purchase for a refund, provided they meet the following conditions:

• Items must be unused, unworn, and in their original condition, with all tags and packaging intact.

• Returns must be initiated within 30 days from the date of purchase.

• If your order is being shipped to the European Union, you are entitled to a 14-day cooling-off period under EU law. However, we extend this to 30 days to provide more flexibility.

• We do not accept returns on final sale items or gift cards.

How to Return an Item

UK Returns

1. Request a Return: Contact our customer service team at returns@angelil1982.com with your order number and reason for return.

2. Receive Your Return Label: We will email you a Royal Mail Tracked 48 return label to print and attach to your package.

3. Drop Off Your Return: Take your parcel to any Royal Mail drop-off location.

4. Return Fee: A £3.50 return shipping fee will be deducted from your refund. If the item is defective or incorrect, return shipping will be covered and no fee will be deducted.

5. Refund Processing: Once we receive and inspect the item, we will process your refund.

EU & International Returns

Customers outside the UK are responsible for arranging and paying for their own return shipping. If your item is found to be defective or incorrect, we will reimburse your return shipping once the issue is confirmed.

Please include the completed return form inside your package so we can identify your return.

📄 Download Return Form

Return Address:

Angelil 1982
Prodatex Ltd
6 Nottingham Road
SW17 7EA
London
United Kingdom

Refunds & Processing Time

• Refunds will be issued to your original payment method within 3–5 business days after we receive and inspect your return.

• Please note that your bank or payment provider may take an additional 3–5 business days to process and post the refund.

• If more than 15 business days have passed since we approved your refund, please contact us at returns@angelil1982.com.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect, so we can resolve the issue.

Exceptions / Non-Returnable Items

The following items cannot be returned:

• Final sale items & gift cards

• Personal care items (e.g., beauty products)

• Custom-made or personalized items

• Hazardous materials, flammable liquids, or gases

If you have concerns about a specific item, please contact us.

Exchanges

To exchange an item, return the original and place a new order separately.

How do I track my Angelil 1982 order?

You’ll receive an email once your order has shipped titled “Your Order is on the way”, containing your tracking link.

Alternatively, you can log into your Angelil 1982 Account and track your order there.

Already have an Angelil 1982 account?

1. Log into your Account

2. Head to Account > My Orders

3. Check the fulfilment status of your order.

• If it’s fulfilled, select the order.

• If the status is not yet fulfilled, try again in 24 hours to allow us a little longer to dispatch your order.

4. Click Track Your Order to be directed to your specific courier tracking.

Alternatively, you can use the link provided in your shipping confirmation email.

Import Duty EU & US

We ship all EU and US orders Delivered Duty Paid (DDP) — this means no additional charges for import duties or VAT will be due upon delivery.

Orders Outside the UK, EU, and US

For international orders outside these regions, your parcel may be subject to import duties, VAT, or other charges, depending on your local customs regulations.

• We always include the correct paperwork to assist with customs clearance.  

• Any import charges are the responsibility of the customer.  

• We are not responsible for delays caused by customs authorities.

General Notes

• If an order is undeliverable due to incorrect shipping information provided by the customer, the customer will be responsible for any additional redelivery fees.  

• Customs inspections and charges vary by country — we cannot guarantee processing times.

If you need to modify your order, please contact us within an hour of placing it. We'll do our best to help with your order, but if it has been shipped out already, it can not be modified.